I have been in contact with Margate's Mayor Iris Johnston who said that she went to see the owner of the Paw Prince pet shop but the owner was in a bad mood, so the Mayor suggested that my daughter and myself should accompany her on another visit to the petshop to try to resolve the issue of not allowing my daugher's wheelchair in the shop. However, before this meet-up happened, my daugher recieved a reply to the registered letter that I had sent on her behalf to the Paw Prince pet shop, and this is what the owner wrote:
I'm sorry that you felt you were being discriminated against, I do not and would not object to disabled people coming into our shop. We have in fact had our once single entrance converted into a double one to enable easier access for disabled customers, however our shop simply isn't big enough for wheelchairs or pushchairs to manoeuvre around the shop. We do try to keep a wide entrance just inside the doorway for wheelchairs and pushchairs to park, where our staff will then be more than happy to serve customers from.
For health and safety reasons we cannot allow customers to be moving fixtures and fittings and stock around the shop, as they are not only expensive to replace if they get damaged, but could also cause an injury.
I trust this has cleared up any misunderstanding that you may have had.
Regards
For and on behalf of Paw Prince.
